Terms of Service

These terms govern the services provided by Codalith, a software studio operated by Urban Bazaari, a sole proprietorship registered in India (“we”, “us”, “Codalith”). By engaging us, booking a call to start a project, or accepting a quote, you (“the client”, “you”) agree to these terms.

1. What we do

We design and build custom software, including web apps, mobile apps, and AI automation. The exact work for each engagement is described in a written scope or quote we agree before starting.

2. Quotes and scope

Each project is defined by a written scope and a fixed price. Anything not listed is out of scope. Changes are agreed as a written change request, with any effect on price and timeline, before we do the extra work.

3. Fees and payment

Fixed price unless agreed otherwise in writing. A deposit of 40% is payable before work begins; the balance as set out in the quote, often at milestones or on delivery. Invoices are payable within 14 days; we may pause work on overdue invoices. Prices exclude taxes; GST is added where it applies. Payments are taken through Razorpay, Stripe, or Wise.

4. How we deliver

Services and software are delivered digitally, by handover of code, access, or deployment. No physical goods are shipped. Timelines are good-faith estimates and depend on you providing access, content, and feedback on time.

5. Your responsibilities

Give us timely access, accurate information, and prompt feedback and approvals. Delays on your side may move the timeline. You confirm that anything you give us to use is yours to share.

6. Acceptance

We test against the success criteria agreed in the scope. When it meets them, the work is accepted. Small issues after acceptance are handled under any agreed warranty or Care Plan.

7. Intellectual property

Once you have paid in full, you own the delivered code and the custom work product we built for you. We build on standard, widely used technology, so there is no lock-in. We keep ownership of our pre-existing tools, libraries, and know-how, and license them to you as part of your software. Unless you ask us not to, we may show the work in our portfolio. We always respect a signed NDA.

8. Confidentiality

We keep your confidential information private and use it only to deliver your project. We are happy to sign a mutual NDA.

9. Warranty and disclaimer

We provide services with reasonable skill and care. Beyond any agreed warranty period or Care Plan, software is provided “as is”. We do not warrant it will be error-free or produce a specific business result.

10. Limitation of liability

To the extent the law allows, our total liability for any claim connected to an engagement is limited to the fees you paid for that engagement. We are not liable for indirect or consequential losses, including lost profit, data, or business.

11. Termination

Either party may end an engagement with written notice. If you end it, you pay for work done up to that point. We may end it if invoices stay unpaid or for reasons outside our control. Sections on payment, IP, confidentiality, and liability survive termination.

12. Governing law

These terms are governed by the laws of India. Disputes are subject to the courts of Delhi, India. We try to resolve issues directly and in good faith first.

13. Contact

Questions? Email hello@thecodalith.com.